Shipping Policy

Last Updated: June 2026

Thank you for shopping with us.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or UAE public holidays will be processed on the next working day.
• During peak seasons, processing times may be extended.

Delivery Time

• Dubai, Sharjah, Ajman: 2–4 business days
• Abu Dhabi, Ras Al Khaimah, Fujairah, Umm Al Quwain: 3–7 business days
• Remote areas may require additional delivery time.

Shipping Charges

• Free Shipping on selected promotions.
• Standard shipping charges (if applicable) will be displayed at checkout.
• Any additional charges for remote locations will be communicated before dispatch.

Cash on Delivery (COD)

• We offer Cash on Delivery across the UAE.
• Please ensure someone is available to receive the order at the provided address.

Order Tracking

• Once your order is shipped, you will receive a tracking number via Email, SMS, or WhatsApp.
• Tracking updates may take up to 24 hours to appear after dispatch.

Incorrect Address

• Customers are responsible for providing accurate shipping information.
• Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.

Delayed Deliveries

• While we strive to meet estimated delivery times, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.
• We are not responsible for courier-related delays beyond our control.

Failed Delivery Attempts

• If delivery cannot be completed due to customer unavailability or incorrect contact information, the courier may attempt re-delivery.
• Additional charges may apply for repeated delivery attempts.